UK Exibition Client Testimonials
With over 29 years experience in customer service, we have developed special relationships with many companies who acknowledge the fact that UK Exhibition demonstrates a truly professional approach to the delivery of their consignment.
Would you like to leave a testimonial? Email post@1stparceldirect.co.uk *(mention testimonial in your subject box)
The following Testimonials highlight a small selection of our client base:
Ebay Purchaser - Alison Just a quick email to say THANK YOU so much for the roller banner came in good time now I can have my stand at the graduate show. I really appreciate the quick turn around. Many thanks again. Will recommend. Alison. Dated: 6th June 2008 Our Reply: We hope your exhibition is a major success, please spread the word about us within your campus + send some images as we would all like to see the final product actually in situ (Dave Mac)
Mail Box (Preston) - Mohammed Absolutely excellent service, went out of there way to deliver the goods even through it was very late in the day. I ordered x10 Banner cassettes, highly recommended and excellent quality product. Much appreciated. Excellent Value. Dated: 4th June 2008 Our Reply: What can we say but, Thank you for the praise...Mail Box is one company we would recommend to all our clients.
GMW Architects - Kensington London Thank you ever so much for all your help, it has been a real pleasure, Best wishes = Our Reply: 3x3 Pop-up package complete with 5 x Black fabric and lights, Enq Wednesday -ordered Thursday - delivered Monday - GMW Architects are the perfect customer and we welcome any future orders - Best of luck with your Exhibition! (Dave Mac)
High Tech Health - Eggham Hill Surry Thank you for assistance you have arranged our bulk order to be ready for collection and delivery in record time - The warehouse has been made aware of the suggestion, only wish more companies were as helpful as you guys.
Camera Equipment - London Dave - Thanks for the very good help with our exhibition and yes we did use the raffle drum and yes it did create a huge interest. All the supplied business cards are being put to good use as an after sales chase-up - very clever idea and thank you for the free usage John S Whitehurst = Our Reply: When we have a customer that returns to us time and time again we feel the free usage of our raffle drum is a simple gesture - Glad to hear your event went well, please supply your exhibition images as promised and you may be added as free advertising to our website (Dave Mac)
High Tech Health - Eggham Hill Surry Once again it is a great relief to find the service you provide meets our requirements for OUR own company - Lets say this a great business arrangement because youre matching the customers expectation with their wants and needs rather than certain other un-named suppliers
Westmooreland Estates I have been very impressed by your company. Your service was attentive, shipment fast and the after service is second to no other business, many employees in other businesses would have simply just sent the product on a service they think is needed rather than what the customer wants. I will recommend your business to others; I insist that you use this letter for any marketing that suits your company as praise is a very rare these days.
H Samuals the Jewellers What a great service, these jewellery displays are in our shop window and we have received nothing but praise. Let's hope our sales echo this! Our Reply: Always nice to supply a blue-chip company and thank you for your praise (Dave Mac)
Dianne - Uttoxeter - At last a company that can be flexible and only send what we want, I understand it was a major pain to split one of your pre-sealed packs but what was I going to do with the other 10 items? - Nice change as I am not used to a remarkable customer service.
Royal Estates - Joanne I would like to say a big thank-you to you and your company for the speedy delivery of my Estate Agent Window Displays. I phoned to check all was OK next day as it was the first time I had ordered a pick up on the internet and was very wary of the outcome. The gentleman who dealt with my order was very courteous and advised my order would be despatched on Wed. My order arrived today in first class condition.
Kalico Products - Gwernaffield North Wales Dave - I would like to congratulate you on the first class service supplied by your company. Prices are very competitive, goods are collected promptly and we have found that they arrive at the destination usually before the ETA given. They are tracked regularly by our selves. However it is always nice to receive an email update - Keep up the good work!
Pixstone Graphics Just a quick e mail to say thank you very much for your prompt response to my query regarding the refund, your efficient, courteous and helpful manner has been very much appreciated. Again many thanks.
Cranebank Solicitors - London (Simon) Highly recommended - not just in business of selling, rather they care about their customers. They gave us a first class service and our project was completed on time, Thank you
John - Swindon Highly recommended - Thank you - very efficient
Northern Ferrari Hire - Billy Jack Order was received this morning and that extra mile your business took saved the day - Our Exhibition was a major success - Just noticed that you have another business offering logistic solutions, only wish I noticed this before as your costs are very competitive
International Aero Engines - A Edwards Must mention this: We were in crises trying to organise an Exhibition event within Rolls Royce in the South of France. Had to laugh when you mentioned should that not be Derby? As we are based in Derby and sending it to Blagnac France..lol. You organised a Same-Day courier from Derby to meet your own Same-Day guy at Birmingham service station on the M6 and then boarded a plane for delivery by 09.35hrs the next day - What more praise can I give you, maybe a few orders in the future could speak volumes?
Paul - Leeds Just to confirm that the goods have been received and yes it was our staff members fault for giving you our old address, parcels were moved to the correct address the following working day and before 10.30hrs as promised.
Super Events - Janice This is the sixth time that I have ordered goods from you, and I can only say that the service that I have had has been brilliant at all times. I would recommend your company to anyone and will certainly be back to you the next time I need acrylic panels. + Thanks very much,
Super Events - Janice Received sixth order on Wednesday + it arrived when you told me it would - do you have a camera in our office? - Reply: Well that would be telling but tell the lady in the corner to smile more - lol
Rainbow International - Tilbury Franchise Hi all at UK Exhibition - Just thought I would take a second to thank you for the excellent service you have provided our company. Your prices are competitive and the friendly nature of your team. Keep up the good work!
Rainbow International - Deeside / Chester Franchise Thanks again for the pallet movement of stock, we know we can always depend on you guys to get us out of a crises - Keep up with them pretenders Dave!
Logic Data Ltd I am happy to write that our services with UK Exhibition and 1st Parcel Direct to date is excellent and we believe it has played a major part of our expansion. Our collections are always regular and in several examples we have called at the last minute to organise urgent same day services and with 1st Parcel's guidance we have even arranged movements to the clients home address or a third party as the normal business hours would not prove practical.
House of Hillier Thank you and keep the good work up - Best Regards.
Natural & Natural Ltd We use UK Exhibition because they speak plain language and when they say a delivery will be made they are reliable and good at what they do.
DHL Logistics There are a number of websites we could use however none from my own experience are reliable and understand that when we want something we mean ASAP Must add it hurts to compliment a business that others will see as rivals, however we look at it more like brothers in arms and I hope you guys do also
Bathrooms from Heaven As an end user in daily contact with UK Exhibition & 1st Parcel Directs representatives, I have no hesitation in recommending their services.
Sanye Displays - China As a China company we can highly recommend UK Exhibition as they offer an excellent service as they are based in the UK while we are in China, how they arrange the collection and delivery is a million dollar question, but as long as our UK customers receive their deliveries within the specified time, we do not care as we can concentrate on our business with the knowledge that they are looking after our customer base - Keep up the good work!
Meridan Media Ltd UK Exhibition provides an efficient service which has enabled our business to offer a vast range of services to the pleasure of our customer base.
Bowe Systec - Bracknell We use both UK Exhibition and 1st Parcel Direct's services as they not only send Next day 12am service items but arrange the logistics of our Mailing Machines to any location in Europe and at a moments notice - Highly recommended as they prove very flexible. - Very rare breed
Rolls Royce - Crewe All our 16 Pallets of Exhibition items arrived with the NEC using a tail-lift vehicle was a fantastic idea as we just wheeled them to our stand - All the others were green with envy!
Mrs O'Grady - Adhoc customer based in Plymouth Thank you for the despatch of our 7 collapsible stands to my daughter in Perth Australia, you made the process very easy and helping us with those Commercial Invoices was a god-send - my daughter received the parcels 2 days earlier than expected and she will be telling all her new friends that you can also arrange the returns back to the UK
Commercial Finance Same day parcel arrived exactly 25minutes earlier than promised - we always hear empty promises and always receive urgent parcels later with other same-day carriers - however your service was monitored and used several times with only one problem being detected so far, but who's arguing over 35mins - we have recommended your Same-Day services to our business associates so you could be in for a Rosie future - Our action: Commercial now benefit from a 10% discount as we feel loyalty should be rewarded.
Optimax Laser Eye Clinic - London Customer since 2001 - Thank you yet again for the speedy delivery on our Same Day items - Collected at 9am and all 5 destinations fully delivered by 12am - Will use your services again.
The Vintage Paint Company - Melanie Just to say that my purchaser in the Shetland Isles has received the Exhibition parcels - Thank you for the robust packaging, I must add it took then longer to open the items than the actual delivery!
Helen Tyacke Thank you for letting me know, "What a refreshing experience when a customer service team works like a customer service team, most just take your hard earned money then blank you.
WW Pipetech - Connah's Quay North Wales 1st Parcel Ltd have are always our answer to the problem be it for products or services, they will take any package - shape - weight - size - form and have it delivered on time, at the best possible prices - They are extremely good at keeping in touch, very organised and responsive to any kind of query.
Helen Goldsmith - Florida USA Thank you again! Customer in Florida USA was very impressed as I told them to expect delivery Wednesday and it arrived on Tuesday!
Sarah Fry Very pleased with Exhibition Stands - they worked a treat - Thanks a lot!
Ebay Power Seller - John Simpson - Thanks for a great service and a very good price - 1 will recommend you to all!
Economic Development Association - Scotland- Elaine Lovely - Banner Stands delivered in Edinburgh as expected. "Keep up the good work"
Dennis Boot - Tamworth Thanks for another successful delivery, I and my customer was very happy with a rapid service.
Paul Williams - Cardiff Hi - Had to collect the pop-up stand from the local courier depot in the end as they said and I quote "they could not find our address" can't blame you guys - but it left a big question mark on TNT's skills in making future deliveries
George Clothing - Manchester Great Service, slat panels and all fixtures arrived on Monday as promised, it was all hands on as the weather was raining heavily. Next time have a word with him upstairs to sort the weather as it is very inconvenient to unload in the rain - Next challenge: I want prices for shipping 3 x pop-ups to Singapore / France and Germany need them to arrive by the 30th - is this possible?
Petcop PLC - Tony Thank you for your constant updates - always nice when a business informs another business each step in the delivery process plus tells us "who and when accepts delivery"
John Pengrove Associates - Orlando Florida USA It is a real pleasure that passage of my parcels are given priority by you guys - Anyway, I hope your business goes from strength to strength - Only wish you had your operation in the States as UPS and the others treat you like a number rather than a customer. Our reply: Matter of time John only a matter of time!
F & Gordon Associates Thank you - Arrived right on time. Do make the effort to get the student market; I know from my undergraduate days that it would have been a huge help.
Halifax Bank - Chester Thank you for getting us out of an embarrassing situation on Monday - All 15x 9am items all arrived to their separate addresses around the UK on time, a couple were even delivered at 07.30am! Reply: Only wish we had a few more customers like you guys in HBOS
Brammer International - London All 62 stands arrived in all the differant European cities on time - Thank you for telling us the delivery was completed and even before our own client informed us - very impressed! Reply: Talk about a rush job, not sure how we did it ourselves..lol
Gibbons Fans - Essex Parcel arrived in Hong Kong as expected even with the rush to get it to arrive before the Chinese Bank Holiday close down, we have one very happy customer!
Mr Chips Electronics Excellent service - will use you again.
Howard Music Ltd Cyprus parcel arrived again on time - what is the catch as this is 12 out of 12
Dave - Llandudno North Wales Many thanks for the excellent service and sorry about the mix up with my e-mail address.
Active Advance - Cape Town - South Africa Thanks very much that was a really good service, fast delivery and a good price for the product and delivery costs I would recommend very highly - I insist that you use this for promoting your services - Reply: We have thank you
Travel Consultants - Edinburgh Amazing, all 27 parcels were delivered today!!
Callum Brandt Associates - Berlin Germany Your service remains outstanding, brilliant, and superlative and as you joked "Das was good Ya"
Mobile Solutions Thank you very much for the receipt and thanks for a very good service which I would recommend to any one ordering from the internet. The service was fast and very good.
Exhibition Planners - Paula You're the best! - Why aren't all companies like this!
Would you like to leave a Testimonial? Email post@1stparceldirect.co.uk *(mention testimonial in your subject box)
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